Policy - 81 Metal Art

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    Please contact us if you'd like to personalize one of our non-custom items.
    If you're ordering a custom piece like an address sign please remember to include your personalization info in the area to "leave a note" at checkout.

    Sizing details

    Sizes are listed in the description. If we've missed sizing information please contact us, so that we can correct our mistake! Thank you.

    Care instructions

    Rusted Items:
    No special care is needed! Rinse with water if dirty. Rusted items are safe in all weather. No need to bring them in for the winter.
    Powder Coated Items:
    Powder Coat is a very durable finish. Safe in all weather. If needed it can be washed with soap and water. Do not use an abrasive pad.
    Custom Automotive Paint:
    Treat this finish just like your car. After 6 months of drying time it can even be polished or waxed. Safe outdoors in any weather. Will not fade or peel like spray paint. If needed our painted signs can be washed with soap and water using a soft cloth. Do not use an abrasive pad.

    Gift wrapping and packaging

    We do not offer gift wrap due to the size of our items. Gift wrap will not survive the shipping process in an attractive manner.

    Can I send this item as a gift?

    Yes, you can ship items directly to a gift recipient.
    Please be sure to enter their address correctly during checkout for a seamless transaction.

    Will the price be displayed if I send this item as a gift?

    You can select to ship the item as a gift. A packing slip will be printed with your item, but it will not include any pricing information.

    Can I send a gift note or a card with the order?

    We do not offer hand-written notes or cards at this time. You can enter a gift message to your gift recipient during checkout. This message will be printed on the packing slip which also does not include any pricing information.

    Custom and personalized orders

    During checkout you'll have a chance to type a note. Please enter text exactly as you would like it to appear on your customized items.

    Legal imprint